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DreamHost Support Allows For Phone Callback

Normally as if your site facing downtime, you will have to send an email to investigate what is the problem actually. However, e-mail support is not efficient enough and you are requesting answers from a real human being. Now, DreamHost providing an option to make phone callback for hosting support, if you choose not for an e-mail reply.

Now, We are glad to announce that you can have a premium support option from DreamHost, where you can ask for a phone call back each time you submit a support request. Don’t get worry if you are not in home to pick up the call. You can inform them when to phone back as you are available to answer for the call.

Originally, this offer was only valid for new sign-up members, but now you can upgrade your hosting package. You can register for the 3 callbacks a month add-on pack for extra $ 9.95/month. If you choose Pre-Pay for a year and you are eligible to redeem a 10% discount.

For some great webmaster managing several sites, hosting e-mail support is definitely not enough, and the telephone call-back option is good. It’s worth for the add on service in view of the time you would waste refreshing your e-mail inbox anticipating a response from your Web hosting provider.

This entry was posted on Tuesday, November 4th, 2008 at 4:45 pm and is filed under DreamHost Support. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.